Privacy Policy

Last updated: September 19, 2024

This Privacy Policy describes how Lets Boho ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from letsboho.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources. The information collected and used depends on how you interact with us. In general, we collect your information to communicate with you, provide and improve our Services, comply with legal obligations, and protect the Services, our rights, and the rights of others.

Personal Information We Collect

Information We Collect Directly from You

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Name, billing/shipping address, payment confirmation, email, and phone number.
  • Account Information: Username, password, and security questions.
  • Customer Support Information: Information provided when communicating with us.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services, such as device information, browser type, network connection, and IP address. We use cookies and similar technologies to collect this information.

Information from Third Parties

We may collect information from third-party vendors and service providers (e.g., payment processors like Shopify). Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: To fulfill orders, process payments, manage accounts, and communicate with you about your transactions.
  • Marketing and Advertising: To send promotional communications and advertisements.
  • Security and Fraud Prevention: To detect and prevent fraudulent activities.
  • Communicating and Improving Services: To provide customer support and improve our Services.

Cookies

We use cookies to improve our Site and Services. You can manage your cookie preferences through your browser settings. For more information, visit Shopify's cookie policy here.

How We Disclose Personal Information

We may disclose your personal information in certain circumstances, such as:

  • With vendors providing services on our behalf (e.g., payment processing, shipping).
  • With business and marketing partners.
  • As required by law or in connection with a business transaction (e.g., a merger).
  • To protect our rights, the rights of users, or others.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Data

We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will delete the information.

Security and Retention of Your Information

We implement security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the security of information in transit. We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request access to your personal information.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request corrections to inaccurate personal information.
  • Right of Portability: Request a copy of your personal information for transfer to a third party.
  • Restriction of Processing: Request to stop or restrict the processing of your personal information.
  • Withdrawal of Consent: Withdraw consent for processing your personal information.

To exercise these rights, contact us at the details provided below. We may need to verify your identity before processing your request.

Complaints

If you have concerns about our processing of your personal information, contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred to and processed outside your country of residence. We rely on recognized transfer mechanisms for international data transfers.